6) Which management function includes breaking tasks into jobs, combining jobs to form departments, and delegating authority?

A) Motivating

B) Staffing

C) Organizing

D) Controlling

E) Planning

7) Which function of management is concerned with span of control and chain of command?

A) Planning

B) Organizing

C) Controlling

D) Staffing

E) Motivating

8) Which of the following is the process of influencing people to accomplish specific objectives?

A) Staffing

B) Motivating

C) Planning

D) Controlling

E) Organizing

9) ________, perhaps the most important word in management, is a major component in motivation.

A) Forecasting

B) Organizational structure

C) Recruiting

D) Management development

E) Communication

10) Staffing involves all of these activities EXCEPT

A) recruiting

B) transferring

C) customer analysis

D) managing union relations

E) training and developing