63) Grievance procedures in a union contract are preferable to other methods of resolving workplace disputes because A) they give management greater control over disciplinary actions. B) they decrease uncertainly and increase stability because unions fear losing the grievance in arbitration. C) they decrease uncertainty and increase stability by employee adherence to negotiated rules. D) they encourage employers to be more lenient with employees. 65) 64) Most grievances are settled A) by management and the union in the last step of a typical grievance procedure. B) by a neutral arbitrator. C) by the VP of HR. D) by management and the union in the early stages of the grievance procedure. In return for management's agreement to arbitrate disputes in the workplace, the union generally waives A) the right to sue. B) the right to make unilateral changes to the contract. C) the right to mediate. D) the right to strike. 66) The last step in the grievance process for nearly all union contracts in both the public and private sector is usually A) a hearing before the NLRB. B) mediation by the Federal Mediation and Conciliation Service. C) a unilateral decision by management