69. How long should you spend communicating about a change? A One hour per page of the report B One hour per employee per quarter C One day per $1,000's of cost savings D One year - six months before and six months after the "event" E Until you start communicating about the next change 70. When collecting the Voice of the Customer, who is the best person to make contact? A Executive B Engineer C Sales D Production Technician E Whoever has the best relationship 71. The layout that is best when material handling to/from a cell typically occurs at a single location? A U-cell B T-cell CZ-cell D All of the above E None of the above 72. The layout that is best when products require two or more sources of input? A U-cell B T-cell CZ-cell D All of the above