$[7$:$48$ pm$,28/12/2023]$ Kashish: Several years ago Hurricane Maria hit Miami, Florida, and the Optima Air Filter Company. Many employees' homes were devastated. Optima found that it had to hire almost three completely new crews, one for each shift. The problem was that the company "veterans" had known their jobs so well that no one had ever bothered to draw up job descriptions for them. When about $30$ new employees began taking their places, there was general confusion about what they should do and how they should do it$.$

The flood quickly became old news to the firm's out$-$of$-$state customers, who wanted filters, not excuses. Phil Mann, the firm's president, was at his wits' end. He had about $30$ new employees, $10$

$[7$:$49$ pm$,28/12/2023]$ Kashish: "veterans," and his original factory supervisor, Maline her to meet with Linda Lowe, a consultant from the local un business school. She immediately had the company veterasi job questionnaire that listed all their duties. Arguments ense: at once: Both Phil and Maybelline thought the vets were eag to make themselves look more important, and the vets iss the lists faithfully reflected their duties. Meanwnie, trecs clamored for their filters.

Questions

$4-16.$ Should Phil and Linda ignore the vets' protests anot job descriptions as they see fit? Why? Why not? has you go about resolving the differences?

$4-17.$ How would you have conducted the job anals?" should Phil do now?