$75$

$$

$(-)$ D$)$ customer wait time rather than total customers

$78$

Question $70(0\mathrm{.}5$ points$)$

An effective team must have a whole and lidentifiable task.

attion

$$ True

$$ False

Question $71(0\mathrm{.}5$ points$)$

A transactional leadership style is not related to a transformational style.