Question: 7. Describe the five major steps in conducting interviews. 8. Explain the difference between a closed-ended question, an open-ended question, and a probing question. When

7. Describe the five major steps in conducting interviews. 8. Explain the difference between a closed-ended question, an open-ended question, and a probing question. When would you use each? 10. Explain the difference between a top-down and a bottom-up interview approach. When would you use each approach

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