Question: 7. Which statement best describes an acknowledgement letter? A. An apology letter written to show failure in delivering the desired result. B. A letter written

7. Which statement best describes an acknowledgement letter? A. An apology letter written to show failure in delivering the desired result. B. A letter written to appreciate someones work in the organisation. C. A letter written to inquire about a product or service. D. A letter written when one wants to acknowledge someone for their help or support when one was in trouble. 8. _____________ is NOT an element of a letter. A. Heading/ Address. B. Letter head. C. Date. D. Salutation. 9. One of the following is NOT a type of business correspondence. A. Business e-mail. B. Business memo. C. Business identity card. D. Business letter

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