77. The range chart tracks changes in the central tendency.

a. True b. False

78. Variables that are categorical in nature use control charts for ___________.

a. variables

b. continuous

c. skewed distributions d. attributes

79. Runs of 5 or 6 above or below the target or centerline suggest common causes of variation are present.

a. True b. False

80. ______________ ____________ is a measure of the relationship between the natural variation of the process and the design specifications.

a. Common variation b. Assignable variation c. Process capability

d. Statistical control

81. A process in statistical control will always meet the design specifications.

a. True b. False

82. Who within a LSS project regularly communicates to corporate leadership the status of the project?

a. Black Belt assigned the project b. General Manager

c. Chief Financial Officer

d. Champion

83. In what stage of LSS deployment within service organization are key influencers generally initially engaged.

a. deployment b. engagement c. readiness

d. mobilization

84. In what stage of deployment within a service organization is it necessary to educate individuals on how their lives will be changed?

a. deployment b. engagement c. readiness

d. mobilization

85. In what stage of deployment must infrastructure with clear lines of responsibility be defined.

a. deployment b. engagement c. readiness

d. mobilization