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A block diagram that graphically describes a process or system is known as what? Select one: O a. Statistical process control (SPC). b. Pareto chart. O c. Control Chart. d. Flowchart. ce. Cause-and-effect diagram. Services can be classified into one of four quadrants, based on relative degrees of labor and customization: Select one: a. Service factory, service shop, structured service, and professional focus. b. Service factory, service shop, mass service, and professional service, c. Service strategy, service value, structured service and professional focus. a. Service factory service value, mass service, and professional service, e Service strategy, service shop, mass service, and professional service