$8)$ An operations strategy must be designed to:

A$)$ anticipate future needs.

B$)$ resist change because of the long$-$term nature of investments.

C$)$ remain constant and unchanging in the midst of market fluctuations.

D$)$ reduce focus on efficiency to make room for innovation.

E$)$ negate the possibility of competitive products entering the market.

$9)$ The$\_\_\_\_\_\_\_\_\_\_$ considers evaluating the firm against social, economic, and environmental criteria.

A$)$ triple bottom line

B$)$ triple measure scale

C$)$ triangular process

D$)$ square bottom line

E$)$ comprehensive bottom line