Question: 8. Given the following range chart, what is the general conclusion? Range Chart 140 120 100 80 Sample Range 60 40 20 0 3 4

8. Given the following range chart, what is the
8. Given the following range chart, what is the general conclusion? Range Chart 140 120 100 80 Sample Range 60 40 20 0 3 4 1 2 9 12 10 11 5 6 7 8 Sample Number a. The process is capable b. The process is not capable c. The process is in control d. The process is out of control 9. Using the chart from Question 8, what is a more practical conclusion? a. Houston, we have a problem b. The process is getting more consistent The process is getting faster d. There is no rational conclusion without the corresponding X-bar chart 10. Which of the following is an element of TQM? A. continual improvement B. competitive benchmarking C. operations Manager empowerment D team approach E all of the above

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