8. How should an organization determine its priority rules? Once it determines its priority rules, how should an organization measure its performance? Is there any one correct means for doing so? 9. Discuss the features of total quality management (such as customer expectations, cost, and so on) and how each plays a critical role in improving overall quality. 10. Can all variation be clearly identified and managed ahead of time? Why or why not? 11. Explain Six Sigma, how organizations use Six Sigma to improve quality, and steps organizations take to integrate Sig Sigma into all their business functions. 12. Discuss how Six Sigma utilizes people involvement to lean out organizations. 13. Elaborate on the theory of constraints (TOC). What classifies as a constraint? How does the TOC teach us to manage a constraint? 14. Define each S in 55. Why is each S important