Question: 8- Total quality management emphasizes: a. a commitment to quality that goes beyond internal company issues to suppliers and customers. b. ISO 14000 certification c.

8-

Total quality management emphasizes:

a.

a commitment to quality that goes beyond internal company issues to suppliers and customers.

b.

ISO 14000 certification

c.

the responsibility of the quality control staff to identify and solve all quality-related problems.

d.

a system where strong managers are the only decision makers.

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