Question: 8 Uber has specific requirements for the age, size, and condition of yts drivers' cars, so that its customers will experience a ride in a

8

Uber has specific requirements for the age, size, and condition of yts drivers' cars, so that its customers will experience a ride in a pleasant environment. This concern

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addresses which element of the building blocks of service quality?

Part

2

5

Multiple Choice

00

08

29

eBook

assurance

responsiveness

reliability

tangibles

empathy

8 Uber has specific requirements for the age, size, and condition

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