8-21 true or false :)

competitiveness? Please answer True or False to questions 8-23 (4 points each) 8- Firms that wish to do business with European Community can benefit from having a quality management system that meets ISO 9000 standards. 9-Poor quality has a positive effect on productivity because it usually takes longer to produce a good part 10- Broadly defined, quality refers to the ability of a product or service to occasionally meet or exceed customer expectations 11-Three key philosophies in TOM are continuous improvement, involvement of everyone in the organization and customer satisfaction 12-"preventive Maintenance" is additional maintenance done immediately after a breakdown has occurred to help prevent any further breakdowns 13-A Gantt chart is a basic scheduling tool but works best for high-volume systems 14-Forcasts based on time series (historical) data are referred to as associative forecasts 15-A mission statement should provide a guide for the formulation of strategies for the organization 16-E-Commerce refers to the use of electronic technology to facilitate business transaction 17-because scheduling is a matter of detailed execution, it has little impact on the operations strategy of an organization. 18-Make-to-stock, it is define as wait and produce only after product has been ordered by a customer 19-Workers, materials and utilities are variable costs 20-Flow of materials, information, payments, and services, from suppliers through factories and warehouses, to end customers is called Supply Chain 21-"Stockpile Inventory" is risky and cheap