Question: 9 - 1 2 . Explain the clashes in culture, customs, and expectations that occurred in this situation. 9 - 1 3 . What stage

9-12. Explain the clashes in culture, customs, and expectations that occurred in this situation.
9-13. What stage of culture shock is Kellys family experiencing?
9-14. Turn back the clock to when Kelly was offered the position in Tokyo. What, if anything, should have been done differently and by whom?
9-15. You are Kelly. What should you do now?

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