Question: 9 . A bank has found that when their process for completing loan applications is operating in control, the proportion of applications containing errors is

9 .

A bank has found that when their process for completing loan applications is operating in control, the proportion of applications containing errors is

0.03 (

.

., 3 %) .

To monitor the process, the bank plans to take a sample of

20

applications each day and evaluate the proportion of applications in the sample with errors.

Calculate

3 \

sigma control limits for a p

-

chart to monitor this process.

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