Question: a . 1 = 3 customers / hour # = 5 customers / hour M = 1 ( 1 ) What is the system utilization?

a.1=3 customers/hour
# =5 customers/hour
M =1
(1) What is the system utilization?
(2) What is the average number of customers waiting for service?
(3) What is the average time customers wait in line for service?

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