a$.$ A loan processing operation that processes an average of $6$ loans per day. The operation has a design capacity of $13$ loans per day and an effective capacity of $10$ loans per day.

Note: Round your answer to $1$ decimal place.

b$.$ A furnace repair team that services an average of $3$ furnaces a day if the design capacity is $9$ furnaces a day and the effective capacity is $8$ furnaces a day.

Note: Round your answer to $1$ decimal place.

c$.$ Would you say that systems that have higher efficiency ratios than other systems will always have higher utilization ratios than those other systems?