a. A loan processing operation that processes an average of 7 loans per day. The operation has a design capacity of 13 loans per day and an effective capacity of 8 loans per day. (Round your answer to 1 decimal place.)

Utilization ______%

Efficiency______%

b. A furnace repair team that services an average of 2 furnaces a day if the design capacity is 10 furnaces a day and the effective capacity is 6 furnaces a day. (Round your answer to 1 decimal place.)

Utilization_____%

efficiency_______%

c. Would you say that systems that have higher efficiency ratios than other systems will always have higher utilization ratios than those other systems?

This is not necessarily ______. If the design capacity is relatively _____, the utilization could be _______ even though the efficiency was _______.