A b) 1957 Section 9 (20 pts): Comprehensive Operations Management Course Questions one at: 4 Fredenck W Taylor in contered the 1 following EXCEPT anagement Taylor advocated Work hour the dignet by sped There one best way to cong Set principles should be applied to the any of work # The best p improve a process are the people working in the proces Regardless of how departments like Accounting Engineering, Finance, and Marketing function in an organization, they are all linked together through a) Management b) Processes c) Customers d) Stakeholders The figure below shows the process for paying tuition at a major university Students receive their bill, for the next term, for review. They are directed to different tables for clarifications, before being asked to pay their tuition at E. The numbers in parentheses are the time in minutes for each step of the process (6) B UM E (2) (5) (4) D 30 per 12per 15 pr (10) What is the capacity for the A-B-C-E process route? a) 10 students per hour 6 student per hour c) 3.5 students per hour d) 2.9 students per hour Which one of the following is TRUE for supply chain management in operations? a) The customer often participates in the service process and this creates variability b) You cannot measure service quality c) Customers of service processes aren't sensitive to the quality of the service d) You can't apply control charts to service processes w