Question: ( A B C ) hotel is a leader in personalization. It has built a database of frequent customers and uses this information to take

$\$ A B C \$ hotel is a leader in personalization.$

\$ A B C \$ hotel is a leader in personalization. It has built a database of frequent customers and uses this information to take care of the tastes and needs of the customers when they revisit. Which of the following business-level strategies is adopted by this hotel to gain and sustain a competitive advantage? focused differentiation overall cost leadership focused cost leadership differentiation

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