A B D E F G H K M 1 2 To supplement their patient satisfaction...
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A B D E F G H K M 1 2 To supplement their patient satisfaction survey, End Result Hospital conducts in-depth telephone survey of past patients. The B interviews are based on a 1% sample of the completed surveys from the prior month. The sample varies widely due to difference in monthly admissions, the rate at which surveys are completed, and the willingness of the patient to participate in the telephone 5 interview. The data below records the total number of the patients' concerns noted by the interviewers. These concerns range from 5 the effectiveness of medical treatment to the cleanliness and comfort of the patient room and ease of parking. The interviewer 7 addresses the same items found on the patient satisfaction survey, solicits additional information for any item on which the patient B indicated performance was less than "Good" or "Very Good", and provides the patient with the opportunity to voice any other 9 concerns. Create a control chart to summarize the results. Please answer the questions related to this tab in the exam. 0 1 2 Month n 3 Jan 7 34 4 Feb 6 32 5 Mar 5 25 6 Apr 5 31 7 May 8 Jun 9 Jul 0 1 Sep 2 Oct 3 Nov Aug 4 Dec 25 5 Total 54665554MI 22 33 21 38 33 28 20 A B D E F G H K M 1 2 To supplement their patient satisfaction survey, End Result Hospital conducts in-depth telephone survey of past patients. The B interviews are based on a 1% sample of the completed surveys from the prior month. The sample varies widely due to difference in monthly admissions, the rate at which surveys are completed, and the willingness of the patient to participate in the telephone 5 interview. The data below records the total number of the patients' concerns noted by the interviewers. These concerns range from 5 the effectiveness of medical treatment to the cleanliness and comfort of the patient room and ease of parking. The interviewer 7 addresses the same items found on the patient satisfaction survey, solicits additional information for any item on which the patient B indicated performance was less than "Good" or "Very Good", and provides the patient with the opportunity to voice any other 9 concerns. Create a control chart to summarize the results. Please answer the questions related to this tab in the exam. 0 1 2 Month n 3 Jan 7 34 4 Feb 6 32 5 Mar 5 25 6 Apr 5 31 7 May 8 Jun 9 Jul 0 1 Sep 2 Oct 3 Nov Aug 4 Dec 25 5 Total 54665554MI 22 33 21 38 33 28 20
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