A Balanced Score Card is a performance assessment that includes

a set of measures that help evaluate employee performance.

metrics related to the performance of the leadership team.

metrics related to customers, processes, earning and growing, and financials.

a balanced approach to strategic decision making.

The essential capabilities that create a firms sustainable competitive advantage is referred to as

craft production

core knowledge

mass customization

core competencies

Lean production is an adaption of mass production that prizes

quantity over quality.

product features and price.

quality and flexibility.

quantity and flexibility.

Strategy in Operations Management and Supply Chain Management refers to:

A common vision that unites an organization.

Providing consistency in decisions.

Keeping an organization moving in the right direction.

All answers are correct.

Mass production refers to

the high-volume production of a customized product for a mass market.

a type of production that values highly customized products.

the high-volume production of a standardized product for a customized market.

the high-volume production of a standardized product for a mass market.