Question: A bank has reworked its mortgage application process so that several stept are handled by computer softeare, and some steps are combined to reduce bottlenecks

A bank has reworked its mortgage application process so that several stept are handled by computer softeare, and some steps are combined to reduce bottlenecks in processing. The goal is to gradually improve its elficiency over sime. This is an example of:butiness process redesign.alsomationTQM.puradigm shift.Six Sigma.

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