A bank organizes itself around the basic services it provides: personal banking, corporate and business banking, and rural banking. Each service group has its own finance, marketing, operations, and human resource management departments. The bank is using a $\_\_\_\_\_\_\_\_$ structure.

Group of answer choices

A form of divestment and is appropriate when corporate problems can be traced to the poor performance of an SBU or product line.

Emphasizes improving operational efficiency and is appropriate when a corporation's problems are pervasive, but not yet critical.

product

matrix