A bar chart is shown. The horizontal axis reads as follows: Food, Cleanliness, and Courtesy of Staff. The vertical axis is numbered from 0 percent to 100 percent, in increments of 25 percent. The approximate data depicting the bars are as follows: Food: 55 percent, Cleanliness: 27 percent, and Courtesy of Staff: 20 percent. The approximate data depicting the lines are as follows: Food: 75 percent, Cleanliness: 80 percent, and Courtesy of Staff: 95 percent. Based on the graphic chart, which two areas should you recommend be acted upon first in order to address 80% of the patients' complaints? food and cleanliness food and courtesy of staff not enough information to determine cleanliness and courtesy of staff