A). Based on the steps to process mapping and analysis, and on Step 1..., what are some desired outcomes at your company? What are some general guidelines for documenting an existing process, and what tools should you use?

Process mapping and analysis consist of six steps:

1. Determine the desired outcome for the process and the associated metrics needed to evaluate its performance.
2. Identify and bound the critical process.
3. Document the existing process (the "current state" map).
4. Analyze the process and prioritize opportunities for improvement.
5. Recommend appropriate changes to the process (the "future state" map).
6. Implement the changes and monitor improvements.

B). Based on the previously watched CNBC video:How Airlines Park Thousands Of Planes, https://www.youtube.com/watch?v=xpIs8Y9vgSs&t=1s

(i). What are the key steps airlines need to take to ensure planes are properly parked? (ii). As the head of aircraft fleet safety, what approach would you use based on Process Mapping and Analysis of this process?