Question: A basic idea forming the foundation of customer loyalty for small firms includes the notion that superior customer service always leads to customer purchases. customer

A basic idea forming the foundation of customer loyalty for small firms includes the notion that
superior customer service always leads to customer purchases.
customer loyalty will mean constant customer satisfaction.
small businesses have the potential to provide superior customer service.
customer satisfaction is being ignored by large firms.
A basic idea forming the foundation of customer loyalty for small

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