A cafeteria serving line has a coffee urn from which customers serve themselves. Arrivals at the urn follow a Poisson distribution at the rate of 3.0 per minte. In serving themselves, customers take about 12 seconds, exponentially distributed. a. How many customers would you expect to see, on average, at the coffee urn? (Do not round intermediate calculations. Round your answer to 2 decimal places.) b. How long would you expect it to take to get a cup of coffee? (Round your answer to 2 decimal places.) c. What percentage of time is the urn being used? (Do not round intermediate calculations. Round your answer to 1 decimal place.) d. What is the probability that three of more people are in the cafeteria? (Round your intermediate calculations to 3 decimal places and final answer to 1 decimal place.) e. If the cafeteria installs an automatic vendor that dispenses a cup of coffee at a constant time of 12 seconds, how many customers would you expect to see at the coffee urn (warting and/or pouring coffee)? (Do not round intermediate calculations. Round your answer to 2 decimal places.) f. If the cafeteria installs an outomatic vendor that dispenses a cup of coffee at a constant time of 12 seconds, how long would you expect it to take (in minutes) to get a cup of coffec, including walting time? (Do not round intermedlate calculations. Round your answer to 2 decimal places.)