Question: A call center has m = 1 0 agents. On average, there are 3 0 phone calls arriving to this calcenter in an hour. It

A call center has m=10 agents. On average, there are 30 phone calls arriving to this calcenter in an hour. It takes each agent on average 8 minutes to answer one phone call.Assume the coefficients of variation for the inter-arrival time and service time are both 1Keep 2 decimal places if required.

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