Question: A call center needs to plan its workforce. The following table shows the average number of calls handled by the call center per day for

A call center needs to plan its workforce. The

A call center needs to plan its workforce. The following table shows the average number of calls handled by the call center per day for each day of the week. Mon Tue Wed Thu Fri 2900 3200 2500 2000 3000 Sat 4500 Sun 2000 a A worker can handle 60 calls/day. Each worker works 5 consecutive days and has two days off. For example, a worker staring on Friday would work on Friday, Saturday, Sunday, Monday and Tuesday, and have Wednesday and Thursday off. A worker earns $175 per weekday and earns an extra $25 on each weekend day. Thus a worker who works both Saturday and Sunday earns $50 extra. 1. Assuming that the call center must hire integer workers, formulate a integer program to determine the workforce (number of workers for each work-schedule) so as to minimize the total weekly wages and to be able to cover the calls of all seven days. Clearly define your decision variables, constraints, and objective

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