Question: A calming presence is best explained by as the ability to: Group of answer choices frame a response in an optimistic and customer - centered

A calming presence is best explained by as the ability to:
Group of answer choices
frame a response in an optimistic and customer-centered way.
direct the customer service issue toward one of several different organizational goals.
direct customers to your products and services and away from competitors.
display peace and composure.

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