Question: A c-chart plotting the number surface defects on a product is showing 6 points in a row going down, your conclusion is: a. The process

A c-chart plotting the number surface defects on a product is showing 6 points in a row going down, your conclusion is: a. The process is showing a special cause of variation but improving b. The process is in control c. The process is showing a special cause of variation and quality is deteriorating d. The new operator needs training

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