A client is nervous about an upcoming mediation and calls the office. Your boss tells you to go ahead and explain to the client why we've agreed to mediation, and what the process will entail. What would you say to fully explain the process and put the client at ease?

Answer rating: 100% (QA)

Dear Clients Name I understand that youre feeling a bit nervous about the upcoming mediation and Im here to help you feel at ease and provide a clear ... View the full answer