A company asks Aurora to work on a mobile device that belongs to a colleague. After her evaluation, she narrows down the list of things to consider doing. They include uninstalling some apps, updating the OS$,$ and possibly performing a factory reset. What would have prompted her to consider these actions?

Group of answer choices

A$.$ The device is being returned to the provider.

B$.$ The performance of the device had degraded.

C$.$ The device is being prepared for another user.

D$.$ You are trying to remove suspected malware.