Question: A company has recently updated their e-commerce website. After doing so they have noticed an increase in customer complaints related to the new user-interface of

A company has recently updated their e-commerce website. After doing so they have noticed an increase in customer complaints related to the new user-interface of the website. 1) What might be a possible research objective (1 mark)? 2) What is one research question related to your objective (1 mark)? 3) Generate a hypothesis for this scenario (1 mark) 4) List two possible ways you might collect data to prove/disprove this hypothesis? (2 marks)

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