A company is analyzing their customer retention rate for a specific time period. At the beginning of
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A company is analyzing their customer retention rate for a specific time period. At the beginning of the period, they had 1,000 customers. By the end of the period, they had lost 200 customers and gained 300 new customers. Calculate the customer retention rate for the time period.
Related Book For
Cornerstones of Cost Management
ISBN: 978-1111824402
2nd edition
Authors: Don R. Hansen, Maryanne M. Mowen
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