Question: A company subscribes to a cloud-based system with a contract that says the cloud-based system will return the company data, which includes company information that

A company subscribes to a cloud-based system with a contract that says the cloud-based system will return the company data, which includes company information that has commercial value, within 30 days of the contract termination. When the contract was signed. The cloud-based system company indicated the data would be returned immediately. The company terminates the contract after four years and wants the data returned immediately to move to a new system vendor. The cloud-based system company refuses to release the data until the 29th day after contract termination.

How should the cloud-based system companys actions be characterized?

Illegal but ethical
Ethical and legal
Unethical but legal
Illegal and unethical

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