Question: A computer retail store also provides technical support to customers who have bought products from the company. Since support staff is busy most of the
A computer retail store also provides technical support to customers who have bought products from the company. Since support staff is busy most of the time, each customer seeking technical support is given a numbered token on his/her arrival to store. As support staff members become available, they call customers based on their token numbers and serve them. This token system does NOT achieve the following: Group of answer choices It reduces waiting time of customers. It lets waiting customers do other things as they are waiting. It lessens the perception of waiting time
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