1. A critical step in sales order processing is:

1. Recording the items to be purchased
2. Determining the selling price
3. Recording the order quantities
4. All of the above

2. An ERP system creates an invoice by:

1. Marketing and sales team emailing information to accounting for input
2. By the system copying sales order data into the invoice document
3. When SCM provides accounting with a completed bill of lading
4. None of the above

3. When an organization installs an ERP system it can:

1. Implement various kinds of discounts
2. Enforce limits on the amount of discounts that can be permitted
3. Track transactions in real time
4. All of the above