A customer arrives at a customer service desk without an appointment and says he's in a hurry.

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A customer arrives at a customer service desk without an appointment and says he's in a hurry. Though walk-ins are allowed, the agent is busy. What should the agent do?

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Management Science The Art of Modeling with Spreadsheets

ISBN: 978-1118582695

4th edition

Authors: Stephen G. Powell, Kenneth R. Baker

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Posted Date: Apr 08, 2024 04:12 AM

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A customer arrives at a customer service desk without an appointment and says he's in a hurry.

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Answer When a customer arrives at a customer service desk without an appointment and expresses urgency the agent should handle the situation with prof... View the full answer

Management Science The Art of Modeling with Spreadsheets

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