Question: A customer asked, How do you intend to solve my problem? The salesperson told the customer his approach and provided a timeline on when each

A customer asked, How do you intend to solve my problem? The salesperson told the customer his approach and provided a timeline on when each step would be completed. When asked about the sale, the customer said, Oh, Ill just do it myself. Now that she had the process spelled out for her, she felt that she no longer needed the salesperson. How can salespeople avoid such situations when selling services?

Chapter 11 Question 3

Castleberry, S. B., & Tanner, J. F. (2021). Selling building partnerships. McGraw Hill LLC.

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