Question: A customer called to report that he is returning a product via mail. What do you do? Answer: A. Create a delayed credit and then

A customer called to report that he is returning a product via mail. What do you do?

Answer:

A.

Create a delayed credit and then convert it to a credit memo when the item is received.

B.

Create a credit memo.

C.

Accept the return as damaged inventory.

D.

Create a refund receipt and mail the customer a check.

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