Question: A customer has five boxes and one large envelope to ship at a local FastShip location. Each item being shipped has different requirements and different

A customer has five boxes and one large envelope to ship at a local FastShip location. Each item being shipped has different requirements and different shipping instructions. How should Anne, a junior salesperson, differentiate FastShip's services from competitors? A) varying shipping speeds available to FastShip customers B) FastShip's lower than average prices for equally fast shipping speeds C) FastShip's Internet tracking of packages through the company Website D) auxiliary products that FastShip sells, like boxes, envelopes, and packing tape E) the added value the salesperson creates by making the shipping process easy for the customer

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