Question: A customer reports receiving a Significant Account Change ( SAC ) notification that their password had changed, but the customer didn't change the password. How

A customer reports receiving a Significant Account Change

(

SAC

)

notification that their password had changed, but the customer didn't change the password. How should you respond?

.

Verify the changed information with the customer

.

Assure the customer that their information is safe and that they shouldn't worry

.

Immediately inform

CPNI.Security@verizon.com

.

Inform your Infosys manager

When developing a new product or service, a team member has questions about the proper use or handling of CPNI. Which of the following are resources available that may help answer their questions?

.

Line of Business Lawyer

.

CPNI Compliance Manual

.

CPNIPolicy@verizon.com

.

All of the above.

which type of Consent Notifies customers that their CPNI will be used for marketing or sales offers unless they take action is

?

.

Opt

-

.

Opt

-

Out

.

One Time

A customer reports receiving a Significant Account Change (SAC) notification that

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