A customer service desk with1worker is able to process an average of8customer inquiries per hour. An average

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A customer service desk with 1 worker is able to process an average of 8 customer inquiries per hour. An average of 4 customers arrive for help at the desk each hour.

1. What is the probability that 2 customers will arrive in the next hour?

2. What is the probability it will take longer than 11 minutes to serve a customer?

3. What is the average time required to serve a customer (in minutes)?

4. What is the probability that more than 2 customers will arrive in the next hour?

Related Book For answer-question

Quantitative Methods for Business

ISBN: 978-0840062345

12th edition

Authors: David Anderson, Dennis Sweeney, Thomas Williams, Jeffrey Cam

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Posted Date: Nov 16, 2023 07:23 AM

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A customer service desk with1worker is able to process an average of8customer inquiries per hour. An average

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Lets tackle each question step by step 1 Probability of 2 customers arriving This scenario can be mo... View the full answer

Quantitative Methods for Business

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