Question: A customer support job requires workers to complete a particular online form in 2 7 0 seconds. Les can finish the form in 4 2

A customer support job requires workers to complete a particular online form in 270 seconds. Les can finish the form in 420 seconds. What is his efficiency?
When a driver enters the license bureau to have his license renewed, he spends, on average, 32 minutes in line, 6 minutes having his eyes tested, and 8 minutes to have his photograph taken. What is the percent value-added time? Assume time spent waiting offers no value.
 A customer support job requires workers to complete a particular online

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