Question: A customer touch point for Abacus Airlines would be an item such as a . the value of air travel versus surface transportation b .

A customer touch point for Abacus Airlines would be an item such as
a. the value of air travel versus surface transportation
b. ease of access to the airport
c. a mechanic's ability to service the airplanes
d. competency of a travel agent
e. the reservations desk
A customer touch point for Abacus Airlines would be an item

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