Question: A customers computer is glitching, and they have called for IT support. When you arrive, the customer goes on and on about what they think

A customers computer is glitching, and they have called for IT support. When you arrive, the customer goes on and on about what they think the problem is, how it happened, and how they think it should be fixed. As you are working on the computer, the customer continues to question your actions and offer their own advice.

What are some ways that you can properly, and professionally handle this situation?

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